We’re Here to Help
Have a question about our handbags, need product recommendations, or want to share feedback? Our customer support team is ready to assist you with anything you need.
Send Us a Message
Whether you have a product question, need help with an order, or just want to say hello — we’d love to hear from you. We typically respond within one business day.
Business Information
Our Address
Rosetti Handbags
2847 Westheimer Road, Suite 210
Houston, TX 77098
United States
Customer Support Hours
Email Support:
Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed
Response Time
We strive to respond to all inquiries within one business day. During peak shopping periods, please allow up to 48 hours for a reply. We appreciate your patience and look forward to assisting you.
Frequently Asked Questions
How can I track my order?
All orders placed through our official Amazon store include tracking information. You’ll receive tracking details via email once your order ships. You can also check your order status directly in your Amazon account.
What is your return policy?
We want you to love your Rosetti handbag. Returns are handled through Amazon’s standard return policy, which typically allows 30 days for most items. Please review Amazon’s return guidelines or contact us for assistance with a return.
Do you offer wholesale or bulk pricing?
For wholesale inquiries or bulk orders, please email us at hello@rosettistore.com with details about your business and the products you’re interested in. Our team will respond with pricing and availability information.
How do I care for my Rosetti handbag?
Each Rosetti handbag comes with care instructions on the product tag. Generally, we recommend wiping leather and faux-leather bags with a soft, damp cloth and avoiding harsh chemicals. For specific care questions about your bag, feel free to contact us.
Ready to Find Your Perfect Bag?
Explore our full collection of crossbody bags, backpacks, wallets, shoulder bags, and more. Quality craftsmanship meets effortless style in every Rosetti design.
Shop Rosetti Collection